by James Hathcock, Delaware.Net Tech Team | January 5th, 2010
If you are in business, you have certain technology needs. Computers, phones, software, and maybe even a file server or a billing server. Then comes the question who runs all of this for you. What do you do if your computers break, your network goes down, or your server crashes? Do you hire a person to manage all of this for you in what could be a very costly salary position? Or do you out-source your needs to a technology company like Delaware.Net.
The first question that you need to answer is how many end users will need support? If that number is high you may be looking at more then one salaried position depending on the demands of your end users. Where as with an on-site company who has multiple technicians they come prepared for whatever issue you may be having. This can dramatically cut down on network and end user downtime.
The next question but one that is just as important is what kind of hardware will you be using? Cisco for networking, Microsoft or Apple based computers, VOIP (voice over IP) or regular landlines. As you become more and more advanced as a company the price tag on your in-house technicians go up as well. The median for a basic network engineer with 1-4 years of experience in anywhere from $45,000 to $60,000 a year. The cost of a Delaware.Net on-site technician in $110 an hour. That is 545 hours of work. Even our biggest clients don’t even come close to half of that in yearly costs. On-top of that with each specialty you add on like Cisco Certified and Microsoft Certified the price of your technician goes up. Not with Delaware.Net. We have technicians experienced in Apple, Cisco, and Microsoft and combined have over 13 years of experience.
So if you are worrying about how to manage your technology, or would just be interested to see what we can offer you. Give us a call at 888-432-7965 ext 2 to get us to come out for a FREE consultation.
